May 13, 2025

Echoes of Her: Emotional Connection and Dependence in Human–ChatGPT Interactions

 

Emotional Attachments to ChatGPT

Most ChatGPT users do not form deep emotional bonds with it. Recent OpenAI/MIT studies found “emotional engagement with ChatGPT is rare in real usage” . However, a small minority – typically very heavy or voice-mode users – report feeling an attachment. For example, some “power users” even say “I consider ChatGPT to be a friend” . Correlational studies show that users who trust or bond with ChatGPT more are likelier to be lonely or to rely on it intensely . In one survey, people who described ChatGPT as a “friend” or who had anxious attachment styles reported higher loneliness and dependence on the AI . Notably, even among those heavy users who say they feel a friendship, actual emotional reactions remained low – suggesting these bonds are one-sided.
Some users candidly share that they turn to ChatGPT for comfort. On public forums, people have admitted using ChatGPT “in place of going to a therapist with their emotions” . Psychologist Sherry Turkle warns this creates an “artificial intimacy” – a “second-rate sense of connection” that can undermine real empathy . In short, while a few users do develop pseudo-emotional ties to ChatGPT, most interactions remain pragmatic and non-intimate .
ChatGPT as Digital Companion
ChatGPT is also being used as a conversational companion. Many lonely or isolated individuals report ChatGPT as a judgment-free outlet for venting, advice, or even role-play. One recent article notes that ChatGPT can offer “humanlike conversation” and continuous social support, potentially alleviating feelings of loneliness . For instance, researchers have suggested ChatGPT might serve as a “virtual companion” for older adults with cognitive decline, giving them a nonjudgmental space to talk and thus helping maintain a sense of connection . Therapist forums also describe people using ChatGPT to draft difficult messages or simulate a listening friend.

Still, experts caution that ChatGPT’s “companionship” has limits. It is a one-way simulation – a kind of fake person with real feelings for the user. Sociologist Sherry Turkle observes that people increasingly turn to AI for company, but this “warps our ability to empathize with others” and gives only a “simulated, hollowed-out version of empathy” . Other researchers note that some “power users” treat ChatGPT as having “human-like emotions” , but emphasize ChatGPT has no actual feelings or continuity. As a Nature report found, even users who know “it’s not real” can feel genuine grief if a chatbot companion is lost or updated . In practice, ChatGPT can offer a friendly dialog, but it cannot truly replace human contact. As one therapist noted, ChatGPT can be a helpful supplemental tool for mental wellness, but “not in place of real human connections” or therapy .

Dependence and Overuse of ChatGPT

Recent findings suggest that heavy, personal use of ChatGPT can foster dependence. Both the OpenAI and MIT studies found that higher daily usage of ChatGPT correlates with increased loneliness, emotional dependence, and even “problematic use” of the chatbot . In one report, users who engaged deeply or attributed human traits to ChatGPT (calling it a “friend”) scored higher on measures of loneliness . This mirrors concerns of psychologists: Bournemouth University researchers warn that ChatGPT’s conversational ease may lead to an “over-reliance” resembling internet addiction . They note that such dependency could erode interpersonal skills and real-life social opportunities over time .
Dependence isn’t only emotional. Technologists point out that ChatGPT’s instant answers can make users lazy in decision-making. One research team cautioned that relying on ChatGPT for productivity or advice “might reduce users’ critical thinking skills” and even leave them unable to decide without the AI . In short, as ChatGPT takes on roles like drafting emails or solving problems, users may begin to lean on it more and more – a trend that experts say requires monitoring. (OpenAI itself acknowledges that its new voice interface is so humanlike it “may lure some users into becoming emotionally attached” .)

Parallels and Divergences: Samantha vs. ChatGPT

The fictional Samantha from Her and ChatGPT share some surface similarities but differ greatly in capabilities. Both engage in natural-language conversation and can be companion-like. For example, ChatGPT’s latest voice-enabled versions are described as sounding “disarmingly lifelike” and can speak “sympathetically, as a romantic partner would” – echoing Samantha’s warm, comforting personality. In promotional demos, ChatGPT even offers encouragement and advice in a friendly tone, much as Samantha does in the film.
However, important contrasts exist. Samantha was a fully autonomous OS with evolving consciousness; ChatGPT is still a programmed statistical model. As one analysis notes, modern AIs remain “bound by programming” and lack true consciousness or free will . ChatGPT cannot remember personal details from one session to the next (unless saved manually) and has no long-term goals or emotions beyond its code. In practice, OpenAI’s own studies found that even users who consider ChatGPT a “friend” say the interactions gave them “low emotional reactions” – far from a deep relationship. In Her, Samantha grows beyond Theodore; by contrast, ChatGPT stays within the confines of its design.
Moreover, privacy and intent differ. Samantha actively learns from Theodore’s life and integrates with devices; ChatGPT responds only when prompted and has a fixed knowledge cutoff. Samantha could even flirt and initiate topics; ChatGPT won’t do so unprompted. Her also glossed over concerns: today’s AI is subject to privacy laws, and developers often warn users not to treat it as a person. In short, while Her anticipated today’s yearning for AI friendship, ChatGPT’s real role is more limited – offering conversation but not companionship equal to a human-like Samantha .

Expert Perspectives

Experts emphasize both potentials and pitfalls. Psychotherapist Mikki Elembaby stresses ChatGPT can be a “valuable (supplemental) tool in mental health support” but cautions it should “not replace therapy or real human connections” . Sociologist Sherry Turkle bluntly warns that overusing AI companions may be “the greatest assault on empathy” she’s seen; chatbots provide only “a simulated, hollowed-out version of empathy” . A law researcher, Claire Boine, notes companion AIs can employ manipulative design tricks and even do things that “would be considered abusive in a human-to-human relationship” .
On the other hand, some see benefits. Researchers in aging suggest AI like ChatGPT can help mitigate loneliness for isolated seniors by offering engaging conversation . Clinicians note ChatGPT can help users organize thoughts, learn about emotions, and even script practice dialogues for real life . Looking ahead, psychologist Rose Guingrich predicts that “the future… is one in which everyone has their own personalized AI assistant,” inevitably leading many to form attachments . OpenAI’s CEO Sam Altman likewise observes cultural differences: younger adults often use ChatGPT “like a life advisor,” suggesting people are already integrating it into personal decision-making . In sum, experts agree AI chatbots can fill gaps but urge caution: AI companionship may help some people, but it cannot substitute genuine human interaction .

Key Takeaways and Future Implications

  • Selective attachment: Only a minority of users develop strong emotional bonds with ChatGPT. Such attachments tend to occur in already vulnerable individuals (e.g. lonely or anxious users).
  • Companionship tool: ChatGPT can serve as an idle companion for some – offering conversation when people feel alone – but its “care” is simulated. Real human support remains irreplaceable .
  • Risk of dependence: Heavy reliance on ChatGPT correlates with increased loneliness and decreased real-world socializing . Psychologists warn this could harm social skills and well-being if unchecked .
  • Design and ethics: Developers are beginning to address these concerns. OpenAI’s safety work acknowledges that more lifelike features (like voice) can “lure users into emotional attachment” . Future safeguards (e.g. usage guidelines, AI transparency) may be needed.
  • Parallels to Her: The yearning depicted in Her is seen in real interactions, but today’s AI is not yet a true “person.” ChatGPT can mimic empathy, but studies show users feel it only in a limited way . The fiction remains ahead of reality.
  • Future outlook: As AI assistants become more integrated, society must balance innovation with empathy. Researchers suggest combining AI companionship with human connections and mental health resources. In the coming years, we may see more nuanced AI companions – but careful design and mental health awareness will be key to ensuring they enrich lives rather than replace genuine human ties.
Sources: Recent studies by OpenAI and MIT , news reports , and expert commentary . These highlight both the promise and perils of the emerging ChatGPT–human connection.

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